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Customer Review: Concord, MA Corporate Casuals

Corporate Casuals
Style: Corporate Casuals
Manufacturer: Concord, MA
Decoration Type: Embroidery and DTG Print
Customer Care
Comments:
I just wanted to let you know what a wonderful experience we had with Lisa. From the time I first spoke to her using your live chat, until we received our shirts (yesterday), she has been nothing short of amazing. To give you a bit of background, we had another company (Land’s End) totally drop the ball on us. We placed an order with them on August 17th, so that we could receive it in time for an event we were having on September 8. It wasn’t until August 27th that we found out that they had not even begun processing our order, and they would not ship our shirts until mid to late September!! To make matters worse, they never contacted us to tell us this. It was only after we called them to check on our order did we learn they were going to be late. After that, we found Corporate Casuals online and reached out to Lisa. Not only were your prices reasonable, but the service was exceptional, and we had our shirts two days before we needed them. Thank you for everything! We will definitely be using you guys again in the future.
What I Liked:
N/A
What Could be Better:
N/A
9/7/2012
By: K. Riley
Customer Service
Comments:
I want to say the promptness and "EXCELLENCE " of Shaina as she helps to complete my order is a standard that companies can follow..I'm still amazed as she returned e-mails within seconds (i'm not embellishing that point). I wanted her to be recognized for her professionalism .Thank you and have a good day.
What I Liked:
N/A
What Could be Better:
N/A
8/15/2012
By: A. Tobin
Quality, Speed, professionalism
Comments:
I received 12 shirts today with a logo embroidered on them, I must say that the quality far surpasses what I was expecting, Well worth the money, and the shirts arrived very quickly. I have not tried the shirts on yet, but I am hopeful they will fit as nice as they look
What I Liked:
N/A
What Could be Better:
N/A
8/14/2012
By: B. Farrar
Executive Director of Operations, VP
Comments:
I was looking for an alternative to a store front for my business clothing needs. I needed our logo embroidered, and professionally placed on the desired shirts in an efficient time frame at a reasonable cost. I found that and more, here on Corporate Casuals! Being the "lead" person, the one that searches out and is required to "find" the resources our company needs this company and website are truly a gift. Efficient, professional...and quality will keep me coming back.
What I Liked:
Efficient, professional service, helpful staff, quality product, and speedy delivery.
What Could be Better:
None that I am aware of.......
7/26/2012
By: P.S. Murphy
Customer Service
Comments:
I just wanted to let you know what excellent customer service that Soheila has been providing to me over the last week. I initiated an instant chat about a week ago and she was the one who responded. Since then we have been emailing about a custom bowling shirt that I am purchasing. I asked a lot of questions and made changes along the way. She has been very helpful, quick to respond and very pleasant to talk with. I thought you should know what a great job she is doing.
What I Liked:
N/A
What Could be Better:
N/A
7/18/2012
By: B. Siemek
Recent order
Comments:
Just wanted to let you know the logos/shirts were outstanding and the jackets you recommend were exactly what I was looking for. For feedback, both the shirts and the jackets ran a bit big. Not a major issue at all but just wanted to let you know. I will be in touch in the future. Your company was very easy to deal with great prices. Hope you had a great 4th of July.
What I Liked:
N/A
What Could be Better:
N/A
7/9/2012
By: S. Cocanour
Kire Nagnayo
Comments:
We ordered 8 polos last year for a work funcion. We had a nice embroidery on the front with our business name. All the shirts were shipped on time and looked great. I tried to look up my account today but did not remember my account name. Customer Service was exceptional! It is a great company!
What I Liked:
Awesome customer service Great Products Wide range of things availabe Quick
What Could be Better:
None!
6/21/2012
By: E. Oyangen
Customer Service
Comments:
I called Kim today because I had a concern w a recent order for my company. She was able to answer my questions and provide a solution within a five minute conversation. I wish I had her customer service skills here at RoofStar.
What I Liked:
N/A
What Could be Better:
N/A
6/20/2012
By: M. Colohan
Corporate Casuals Order
Comments:
Received the shipment last Wednesday and the fleece jackets looked gorgeous! Thanks for helping to get this through quickly.
What I Liked:
N/A
What Could be Better:
N/A
6/19/2012
By: C. Waugh
House Manager
Comments:
I am so impressed with the product you folks put out. I am on my third order from you and everything has been FANTASTIC!!! You can expect more orders from us in the future and I will be giving your name to everyone I know. When I began looking for some embroidery work locally, I was disappointed with the appearance and the COST!! You have this down to a science!! I really appreciate your design team. Our logo did not look very good on dark clothes, they made some adjustments and now we have the option of either one depending on the color of the garment. I can't say enough good things about your company. A pleasure to do business with someone who obviously knows about customer service!!
What I Liked:
Both logos look great!! The shirts from our first order are work shirts that get worked and they still look great!! All the items purchased have been worth every penny!!
What Could be Better:
I haven't been able to come up with any 'cons'.
5/17/2012
By: J.B. Bales