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Term and Conditions

Free embroidery setup and 4-5 day shipping for all designs created in our design studio. Uploaded custom embroidered designs require a setup fee and could take longer to design and approve. Our hours of operation are Mon - Fri 9:00AM to 5:00PM EST.

Our goal is to produce high quality apparel that looks like the design you created on our web site at the best possible price. If the apparel we ship to you is flawed, or if the decoration is materially different from what you created in the design studio, we will replace the affected merchandise. We ask that you notify Corporate Casuals before returning any goods to ensure that your return is handled accurately.

Special Note For Uploaded/Digitized Designs:

When you upload an embroidery design to us, we will charge a non-refundable one time fee to pay for digitizing. If you cancel the order and we have digitized your logo you are still responsible for the $35.00 setup fee. Once we have digitized your logo, we keep it on file so future orders will not require a setup fee.


Most orders are processed within 3 to 4 business days. The shipping time is applied after an order has been processed. For example selecting Next Day Air does not mean that an order will be received on the following day of placing the order, but on the following day of the order's completion. For rush orders, please contact 978-369-5935 for details and adjusted pricing.

Restocking Fee:

Our standard processing time is the fastest in the industry. In order to provide this level of service we need to source apparel from warehouses across the country at the time your order is placed. We can usually accommodate changes, provided that you let us know within 12 hours of placing the order. Failure to do so may result in a restocking fee of up to 15% (apparel only, not decoration fees). We will make every attempt to utilize restocked apparel on other orders, however if we send apparel back to the warehouse for restocking, you will be responsible for any restocking fees.

Copyrighted Materials:

Corporate Casuals is committed to the legal use of copyrighted materials of others. All of the artwork/designs you see on our web site are either owned or licensed by Corporate Casuals and may not be reproduced in any manner.

Corporate Casuals has the sole discretion to reject any order containing material that we consider to be libelous, defamatory, obscene, profane, portraying irresponsible use of alcohol or other substances, advocating persecution based on gender, age, race, disability or national origin, containing explicit sexual content or is otherwise inappropriate.

You agree to not use our web site to create any material that is unlawful or otherwise objectionable, or that infringes on the copyright of a third party.

Blank Samples

We can provide blank samples of most items so you can inspect the fit and quality prior to decoration. Contact customer service at 866-369-5935 and speak to a customer care specialist to request samples. A credit card is required secure all sample orders. You will not be charged if the samples are returned in resellable condition.

Copyright Statement

Copyright 2018 Corporate Casuals LLC. All rights reserved. Users of this site agree to be bound by the terms of the Corporate Casuals Privacy Policy. The contents of this site are copyrighted works by Corporate Casuals LLC.

The stock embroidery designs shown at this site have been copyrighted. ©1990-2006 Dakota Collectibles. ALL RIGHTS RESERVED. The designs are reproduced with the prior, written consent of Dakota Collectibles. Making a copy, by any means, of this artwork is a violation of copyright law.

Corporate Casuals Privacy Policy

Corporate Casuals, as a service to its clients, provides an online storefront application that fits into the look and feel of many different websites. This privacy statement discloses the information gathering and dissemination practices of Corporate Casuals in connection with and all online storefronts operated by Corporate Casuals. Corporate Casuals can be contacted with the following information:

Corporate Casuals
52 Domino Drive
Concord, MA 01742

Information Collection

Corporate Casuals only collects and stores information necessary to process an online order. This information includes contact information for the purchaser, billing information for the purchaser, information about the delivery method to be used, and details about the product selection and decoration.

This information is only stored when an order is placed. Internet users who are browsing the catalog are not required to provide any personal information.

Corporate Casuals also collects the following information from all of its users for marketing and general analysis purposes: the home server domain names, type of client computer, files downloaded, search engine used, operating system, and type of Web browser of visitors to a Corporate Casuals storefront.


Corporate Casuals does not sell products for purchase by children. We do however sell children's products for purchase by adults. If you are under 18, you may use a Corporate Casuals storefront only with involvement of a parent or guardian.

Use of Information Collected/Disclosure to Third Parties

Corporate Casuals only uses information collected for the purposed of order processing and fulfillment. It is not currently the practice or Corporate Casuals to release or sell any of its order information to third parties for any reason, with the exception of validating credit card/billing information.

Use of Cookies

Corporate Casuals does use non-persistent cookies extensively throughout its online catalog, and checkout applications. Non-persistent cookies do not write any information to the users hard drive. The information is stored in the browser’s memory only for the duration of the users visit to the storefront. Once a users session has expired, the information is erased from the client machine, not to be stored in any way.

The purpose of the non-persistent cookies, is to identify configuration about the storefront that the user is visiting, and not to hold personal information about the user. A non-persistent cookie is also used to identify a users shopping cart during a session.

Persistent cookies are used only for site administrators, and are not used in any way for the average storefront shopper.

General Non-Confidentiality of Information Transmitted Via the Internet

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. Credit card information is stored in an encrypted format and is available only to Corporate Casuals site administrators. Even the storefronts themselves do not have access to this information. Please be advised, however, that the confidentiality of any communication or material transmitted to or from Corporate Casuals via this site or e-mail cannot be guaranteed. Accordingly, Corporate Casuals is not responsible for the security of information transmitted via the Internet or other global computer networks.

Opt-Out Right

As stated above, Corporate Casuals does not currently provide stored customer information to third parties. However, visitors may opt-out of having their personally identifiable information used by Corporate Casuals for secondary purposes, disclosed to third parties, or used by Corporate Casuals or third parties to send promotional correspondence to the visitor by contacting Corporate Casuals via postal mail, e-mail, or telephone at the addresses and numbers listed at the beginning of this section. (This does not apply to collection of the type of Web browser used by visitors to Corporate Casuals' web site.)

Access to and Ability to Correct Personal Data

Upon request via postal mail, e-mail, or telephone, Corporate Casuals will provide visitors a summary of any personally identifiable information retained by Corporate Casuals.

Corporate Casuals' Right to Change Privacy Statement

Corporate Casuals reserves the right to change this Privacy Policy at any time and will use reasonable efforts to notify visitors of any changes.

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