About Corporate Casuals
Corporate Casuals supplies custom embroidered and printed apparel direct to small businesses and organizations. We operate
our own state of the art embroidery equipment from our facility in Concord, MA. We are the first company to offer a set of
online tools that enable our customers to design both embroidered and printed apparel online. Corporate Casuals was founded
in Concord, MA in 1999 as a spin-off of Callenstitch and has subsequently grown to employ over 30 people.
The Early Days
Callenstitch was founded in 1980 by Dicksie Callen. She worked out of the basement in the families Amherst, NH
home for nearly 10 years providing monogram services for Jordan Marsh, Macy's, and Carroll Reed. As the demand for
custom embroidery grew the business was able to purchase modern embroidery equipment. The embroidery equipment of the period
was just starting to benefit from modern computer technology. In those days "state of the art" was magnetic tape and
paper tape reader connected to a 6 head single needle embroidery machine (this is where the term "Tape Charge" comes
from).
In 1993 Dicksie Callen turned the contract business over to her son Andrew Callen. The business was moved out of the family
home (to new offices in Acton, MA). After a six month break Dicksie Callen returned to operate the shop floor
while her son handled sales, marketing, and other administrative duties.
The dot-com boom of the 90's allowed the business to expand with state of the art embroidery equipment (no more tapes) and
a new facility in Concord, MA (its present location). While Corporate Casuals was not especially involved in the dot-com
boom/bust, lessons were learned which allowed the company to position itself in the marketplace.
Web 1.0
In 1999, Corporate Casuals was formed and began building the infrastructure for what would become CorporateCasuals.com. A team of software
professionals and customer support specialists was recruited to build internal systems needed to operate a modern decorated
apparel company. In 2000 version 1.0 of the website was launched. This allowed the company to begin taking orders online
and create custom stores that businesses and organizations could use to sell their own logo apparel.
A Change in Direction
In 2005 the company changed its online strategy from custom storefronts to enabling customers to create custom apparel
directly. In a series of releases, the website was converted to a modern software platform (ASP.NET) and for the first
time the company could accept uploaded artwork via the website.
The success of the new web site allowed a follow up project that became an industry first online embroidery studio. This
technology let customers to create their own designs without the usual burden of custom digitizing. The technology
permitted Corporate Casuals to streamline their production process and for the first time enabled small business to order
embroidered apparel without large setup fees normally associated with embroidery The company filed a patent for this
technology in 2007.
Custom Decorated Apparel?
In early 2006, the company began developing a strategy to offer printed apparel on its web site. With the emergence of
direct to garment printing technology, it became practical to offer printed apparel. In July of 2006 we launched
version 1.0 of their T-Shirt Design Studio. Like the embroidery studio, the t-shirt studio allows customers to create
t-shirts online and have them produced in an efficient manner. With this offering we had to change our tagline from
"Custom Embroidered Apparel Direct" to "Custom Decorated Apparel Direct"!
What's in store for 2007?
We plan to fully roll out our new AJAX based store technology which is currently in beta testing. Plans are on the drawing board
for a new and improved embroidery studio. Our customer service staff has some cool new products waiting in the wings in time for the
holiday season.