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Customer Review: Concord, MA Corporate Casuals

Corporate Casuals
Style: Corporate Casuals
Manufacturer: Concord, MA
Decoration Type: Embroidery and DTG Print
Customer Service
Comments:
I just had to take some time out to comment on Lisa’s customer service!!!! I have been messing around with another company for over five days just trying to get generic information such as color names of their product on their site because it is not displayed on their site and also problems uploading Logo info etc with no timely response!!!!! As soon as I started browsing your website a popup chat came up saying can I help you which I loved!!!!! Needless to say I am in the middle of placing an order with your company now because we are searching for a new company that can provide great customer service and a great product. So far I am impressed with the customer service side. Thanks for hiring people that are responsive to your customers and potential customers!!!!
What I Liked:
N/A
What Could be Better:
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6/13/2013
By: F. Stewart
Representitive
Comments:
Shaina Decker has give me very professional and prompt service. She was very helpful.
What I Liked:
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What Could be Better:
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6/12/2013
By: B. Faulkner
Customer Service Comment
Comments:
I wanted to say it was a painless experience working with Mark Duehring on getting our company shirts ordered. This is not something we do normally with branded apparel, and it certainly doesn’t fall in my wheelhouse to order stuff like this. We found you guys by doing a simple search and Mark has been very helpful and very fast with our requests. I just thought I would send along a note saying that he was great, efficient and easy to work with.
What I Liked:
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What Could be Better:
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6/11/2013
By: D. Nicholas
Wowed
Comments:
I would like to commend Cindy and the Corporate Casuals team on my recent order. Cindy was very superb! She answered questions that I had about different products and steered me in the right direction, always getting back to me in very timely and sufficient manner. The order was completed expeditiously. I will certainly be ordering from Corporate Casuals and Cindy in the future!
What I Liked:
N/A
What Could be Better:
None
5/6/2013
By: Mike
customer service feedback
Comments:
This morning, I contacted your company by phone because I could not clearly make my wants known with on-line capabilities. My call was answered by Kim. She was polite, precise, knowledgeable and is one of the best communicators that I have encountered in the business world. Our conversation only lasted a minute or so, but she understood clearly what I wanted and explained procedures to get things going. Having been a Coast Guard Officer, pilot and administrator, I can see that Kim would be an asset to any organization. Thanks again.
What I Liked:
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What Could be Better:
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4/17/2013
By: Paul
Order#128827
Comments:
Thank you for the beautiful job! The shirts arrived yesterday. Will definitely order from you again.
What I Liked:
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What Could be Better:
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4/17/2013
By: P. Arascunaga
Customer Service
Comments:
To whom it may concern, I have been working with Soheila and just wanted to praise her. She has done a great job in helping me out to get our logo set up and come closer to placing an order. In my dealings, Soheila has showed exemplary customer service and I thought someone should know! Thank you!
What I Liked:
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What Could be Better:
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3/20/2013
By: R. Garcia
Attention Lisa
Comments:
I received the jackets. They look AWESOME! Thanks! Brenner
What I Liked:
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What Could be Better:
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3/18/2013
By: B. Klenzman
Mizz Fleece
Comments:
We just got our fleeces and they look and feel great! Thanks for taking care of us. You have filled a void that was created by the ineptitude of our local businesses. Thanks again! Todd
What I Liked:
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2/28/2013
By: D. Gladish
Lutheran World Relief
Comments:
I recently ordered a large shipment and I just wanted to send a quick thank you note. My entire experience working with Corporate Casuals was a pleasant one. Not only was the staff friendly but I couldn't believe how fast my order came in. The quality of work was also impressive. This company far exceeded my expectations and I will be sure to use you again. Thank you once again:)
What I Liked:
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What Could be Better:
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2/27/2013
By: C. Brown