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Customer Review: Concord, MA Corporate Casuals

Corporate Casuals
Style: Corporate Casuals
Manufacturer: Concord, MA
Decoration Type: Embroidery and DTG Print
Years have passed
Comments:
A half dozen years ago, at the direction of my employer, I selected Corporate Casuals to provide embroidered jackets for my fellow employees. It was a multicolored, large logo that I hoped would really standout. The jackets were a hit with the employees and the logos were some of the best embroidery I'd ever seen. Now I'm retired and back looking for some personal stuff and possibly some articles for a new business I may be starting.
What I Liked:
You had the lowest prices and the best product six years ago. Today you still have the lowest prices that I could find and I expect the same product quality.
What Could be Better:
On the original jacket order I had to switch jackets as you ran out of the original selection before we finished our orders.
9/10/2013
By: G.V. Alstyne
A loyal customer since 2007
Comments:
Excellent customer service, Very reasonable prices, Easy to design your own graphics.
What I Liked:
Great quality, fast shipping, great value.
What Could be Better:
N/A
8/5/2013
By: E. Frembgen
Just Cause
Comments:
Shaina, I want to thank you again and again for all your help with the Just Cause tee shirts. You are amazing! I also want you to know that I think about you and the loss of your mother ofter, and I continue to wish you strength. I am embarrassed to ask a favor from you…can you please send me another tee shirt invoice. I have misplaced the last one and I need one for our accounting records. FYI: we raised $150,000 this year w 100% going to breast cancer. Thank you so much,
What I Liked:
N/A
What Could be Better:
N/A
6/26/2013
By: J. Edmunds
My Account Rep Kim
Comments:
I just received a large order of shirts that I am totally pleased with. I am so delighted to have Kim taking care of my account. She is really prompt and on top of things.
What I Liked:
N/A
What Could be Better:
N/A
6/17/2013
By: M. Bolan
Rep Sosa Hart
Comments:
I would like you to know how helpful Sosa was and how fast she responded to my plea for help. She helped me throughout the process and I could not have accomplished this project without her.
What I Liked:
N/A
What Could be Better:
N/A
6/14/2013
By: K. Munson
Customer Service
Comments:
I just had to take some time out to comment on Lisa’s customer service!!!! I have been messing around with another company for over five days just trying to get generic information such as color names of their product on their site because it is not displayed on their site and also problems uploading Logo info etc with no timely response!!!!! As soon as I started browsing your website a popup chat came up saying can I help you which I loved!!!!! Needless to say I am in the middle of placing an order with your company now because we are searching for a new company that can provide great customer service and a great product. So far I am impressed with the customer service side. Thanks for hiring people that are responsive to your customers and potential customers!!!!
What I Liked:
N/A
What Could be Better:
N/A
6/13/2013
By: F. Stewart
Representitive
Comments:
Shaina Decker has give me very professional and prompt service. She was very helpful.
What I Liked:
N/A
What Could be Better:
N/A
6/12/2013
By: B. Faulkner
Customer Service Comment
Comments:
I wanted to say it was a painless experience working with Mark Duehring on getting our company shirts ordered. This is not something we do normally with branded apparel, and it certainly doesn’t fall in my wheelhouse to order stuff like this. We found you guys by doing a simple search and Mark has been very helpful and very fast with our requests. I just thought I would send along a note saying that he was great, efficient and easy to work with.
What I Liked:
N/A
What Could be Better:
N/A
6/11/2013
By: D. Nicholas
Wowed
Comments:
I would like to commend Cindy and the Corporate Casuals team on my recent order. Cindy was very superb! She answered questions that I had about different products and steered me in the right direction, always getting back to me in very timely and sufficient manner. The order was completed expeditiously. I will certainly be ordering from Corporate Casuals and Cindy in the future!
What I Liked:
N/A
What Could be Better:
None
5/6/2013
By: Mike
customer service feedback
Comments:
This morning, I contacted your company by phone because I could not clearly make my wants known with on-line capabilities. My call was answered by Kim. She was polite, precise, knowledgeable and is one of the best communicators that I have encountered in the business world. Our conversation only lasted a minute or so, but she understood clearly what I wanted and explained procedures to get things going. Having been a Coast Guard Officer, pilot and administrator, I can see that Kim would be an asset to any organization. Thanks again.
What I Liked:
N/A
What Could be Better:
N/A
4/17/2013
By: Paul